Our Terms & Conditions

Welcome to Diane Ward Music (dianeward.com). By accessing or using this website, you agree to abide by the following terms and conditions. Please read them carefully before making a purchase or interacting with the site.

1. General Information

  • This website is operated by Diane Ward Music.
  • All content on this site, including audio files, merchandise, images, and text, is the intellectual property of Diane Ward and is protected under copyright law.
  • Unauthorized use, reproduction, or distribution is strictly prohibited.

2. Purchases & Payments

  • All sales made through dianeward.com are final. We do not offer refunds, returns, or exchanges, unless legally required.
  • Accepted payment methods are securely processed through trusted third-party providers.
  • By placing an order, you agree that your payment information is valid and that you are authorized to use the payment method.

3. Digital Downloads

  • Digital products (e.g., music files) are delivered electronically and may be subject to download limits or expiration.
  • If you experience any technical issues, please contact us at orders@dianeward.com, and we’ll do our best to assist.

4. Shipping & Merchandise

  • Physical merchandise is shipped via designated carriers and timelines may vary. Diane Ward Music is not responsible for delays due to postal services or external factors.
  • Please verify your shipping address before submitting an order. We are not liable for items lost due to incorrect information.

5. Website Use

  • You may not misuse this site by uploading harmful content, attempting unauthorized access, or interfering with site functionality.
  • We reserve the right to limit or deny access to the website at our discretion.

6. Limitation of Liability

  • Diane Ward Music shall not be liable for any direct, indirect, incidental, or consequential damages resulting from your use of this site or products purchased.

7. Changes to Terms

  • We may update these terms at any time without prior notice. Continued use of the site after changes constitutes acceptance.